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Hear, hear! – The Importance of Being Heard
In parliaments across the globe, politicians shout, “hear, hear!”— and, no, it’s not “here, here”— as a form of verbal applause. It is a shortened version of the older “hear him, hear him!” and serves as a way to show approval of what another person is saying.In the...
What Leaders can Learn from Kawhi Leonard
To paraphrase the great sports writer Cathal Kelly, it’s the personalities and drama that make sports truly interesting – often more than the winning or losing of the games themselves. Without great characters, who are often larger than life, watching sports can get...
Having the Freedom to Fail
Did you ever hear about the time that Google broke the Internet? It was a fine January morning in 2009 and as many folks arrived at work on the Eastern Seaboard, fired up their computers, and navigated to their favourite pre-Superbowl commentary, they were met with a...
Moving Towards Flexible Work Cultures
A few years ago, I met with a manager at a Canadian telecommunications company. She was almost a year into her role and had not met the majority of her team members in person. Her direct reports were spread across Canada and communicated virtually – yet they...
What Really Motivates Your Employees
Have you ever been so disengaged at work that you completely neglect your underlying responsibility as a professional? Attracting and hiring top talent, explained by Jim Collins as “getting the right people on the bus” is a challenging role for leaders. Retaining the...
Harnessing my Opportunity for Growth
Srusti Pandya, past Associate Consultant recently has been promoted to the next level within our firm. We asked her a few questions on how she harnessed her opportunity for growth at MacPhie: What was your biggest learning? My biggest learning at MacPhie is the...
Making Your Competition Irrelevant
What do Nintendo Wii, Yellow Tail wine and Cirque de Soleil have in common? They looked at existing saturated markets and successfully turned them on their head, launching fresh white space. In a saturated market, how does a company create space for a unique...
Don’t Forget Your Skates – Leadership Lessons from NHL Captains
Spring is upon us, and that can only mean one thing: the NHL Playoffs are around the corner! With nostalgic commercials airing more frequently, playoff beards growing in, and fans starting to wear their ‘lucky’ team apparel, we at MacPhie can’t wait for the games to...
Lessons for Feedback from a Galaxy Far, Far Away…
Imagine you are Admiral Ozzel in Star Wars: The Empire Strikes Back. You’ve had a productive career doing the Empire’s evil bidding—maybe you’re close to your pension and have a cache of Imperial credits squirreled away off-ship. But, after a major battle, you take...
Culture is Hard Work
“Your culture is your culture. Don’t try to be something you aren’t.” This was an insight we heard recently while speaking with the CEO of a TSX 60 company who was discussing the challenges of changing the ethos within a large corporation. Changing culture takes a lot...
Making Time for Space and Reflection
Earlier this year Business Insider posted quite the attention-grabbing headline with its article: Burned-out billionaires are taking extended multimillion-dollar ‘sabbaticals’ to recharge, from world tours on private jets to skiing expeditions in Antarctica. We’ve...
The Importance of Remembering Faces and Names
A friend recently told me a story that reminded me of a quote from Dale Carnegie’s How to Win Friends and Influence People: “A person’s name is to him or her the sweetest and most important sound in any language.” My friend was at the end of what he thought was a...