Our Webinars - MacPhie

Our Thinking / Webinars

Our Webinars

Active Listening for the COVID Era and Beyond

Active listening can be challenging, especially in a remote context. Our colleague Elissa Gurman shares tips and techniques to improve your listening skills – and to communicate more effectively.

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The 8 Steps to Effective Decision-Making

Decision-making is difficult. Our colleague Christi Mertens shares the 8 steps for effective decision-making including scenario planning, risk assessment, and communication. Understand the barriers to great decision-making – and how to overcome them – to unleash the potential of your team.

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Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

On every team, it’s inevitable that divisions and alliances will form. Our colleague Hugh MacPhie discusses that the key is to recognize “us vs. them” issues as they emerge. Hugh shares strategies to unite your team when it matters most.

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Managing People Through
Times of Uncertainty

Managing in a time of crisis is difficult, especially in a remote environment. Our colleague Elissa Gurman shares a model that is helpful in managing people effectively during times of uncertainty. David Rock’s SCARF model is based on how we respond to certain situations (status, certainty, autonomy, relatedness and fairness).

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Building Trust at Work

Trust at work is an essential component of any high-performing team – but it is particularly important during periods of change and adjustment to new norms. Our colleague Elissa Gurman discusses the 13 top behaviours exhibited by high-trust colleagues as defined by Stephen Covey.

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Our Thinking

Discover the latest articles from our leaders.

The Skill Nobody Teaches You: How to Learn

By: Adya Agarwal For most of my life, learning was pretty straightforward. Every semester, I received a syllabus outlining what I needed to know, what to read, when assignments were due, and how I'd be assessed. There were lectures, deadlines, exams, and eventually,...

Should the Way You Give Feedback Look a Little More Like Sex and the City?

By: Poojani Ruwanpura Good friends tend to do something many managers struggle with: say the thing before it becomes a whole thing. They share what they’ve noticed, give us a chance to understand and adjust, and keep one imperfect moment from becoming a larger story...

Lake What Now? Reflection on a Renamed Lake, Power, and Leadership

By: Elissa Gurman As we all know by now, President Trump recently signed an executive order declaring that Lake Ontario will henceforth be known as “Lake America.” There is a lot to say about this, and most of it is being said by people far more qualified than me. But...

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Our Thinking / Webinars

Active Listening for the COVID Era and Beyond

The 8 Steps to Effective Decision-Making

Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

Managing People Through Times of Uncertainty

Building Trust at Work

Our Thinking

The Skill Nobody Teaches You: How to Learn

Should the Way You Give Feedback Look a Little More Like Sex and the City?

Lake What Now? Reflection on a Renamed Lake, Power, and Leadership

Subscribe to our newsletter to stay in the loop and up to date on our best advice to build and sustain a high-performing team.

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Managing People Through
Times of Uncertainty