Our Webinars - MacPhie

Our Thinking / Webinars

Our Webinars

Active Listening for the COVID Era and Beyond

Active listening can be challenging, especially in a remote context. Our colleague Elissa Gurman shares tips and techniques to improve your listening skills – and to communicate more effectively.

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The 8 Steps to Effective Decision-Making

Decision-making is difficult. Our colleague Christi Mertens shares the 8 steps for effective decision-making including scenario planning, risk assessment, and communication. Understand the barriers to great decision-making – and how to overcome them – to unleash the potential of your team.

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Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

On every team, it’s inevitable that divisions and alliances will form. Our colleague Hugh MacPhie discusses that the key is to recognize “us vs. them” issues as they emerge. Hugh shares strategies to unite your team when it matters most.

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Managing People Through
Times of Uncertainty

Managing in a time of crisis is difficult, especially in a remote environment. Our colleague Elissa Gurman shares a model that is helpful in managing people effectively during times of uncertainty. David Rock’s SCARF model is based on how we respond to certain situations (status, certainty, autonomy, relatedness and fairness).

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Building Trust at Work

Trust at work is an essential component of any high-performing team – but it is particularly important during periods of change and adjustment to new norms. Our colleague Elissa Gurman discusses the 13 top behaviours exhibited by high-trust colleagues as defined by Stephen Covey.

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Our Thinking

Discover the latest articles from our leaders.

From Chaos to Capability: What ‘The Bear’ Teaches Us About Leadership and Learning

By: Francesco Colosimo If you’ve watched 'The Bear', you know it’s not just a show about food. It’s about chaos, leadership, ego, and the relentless pursuit of better. Behind every plate of food is a team learning (sometimes painfully) how to trust, communicate, and...

Clubhouse Culture: How the Blue Jays Built a Team That Believes, and Inspired a Nation in the Process

By: Jessica Harrison When the Toronto Blue Jays clinched their first World Series berth since 1993, the headlines focused on home runs, pitching stats, and comeback wins. But anyone watching closely could see something deeper at play. This wasn’t just about talent; it...

Silence Isn’t Neutral: Why Leaders Must Speak Up on Diversity, Equity, and Inclusion

By: Anne Marie Fuda Over the past year, major companies like IBM, Meta, McDonald’s, Walmart, and Amazon have all scaled back elements of their diversity, equity, and inclusion (DEI) programs. This trend reflects a broader shift in corporate America, where DEI...

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Our Thinking / Webinars

Active Listening for the COVID Era and Beyond

The 8 Steps to Effective Decision-Making

Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

Managing People Through Times of Uncertainty

Building Trust at Work

Our Thinking

From Chaos to Capability: What ‘The Bear’ Teaches Us About Leadership and Learning

Clubhouse Culture: How the Blue Jays Built a Team That Believes, and Inspired a Nation in the Process

Silence Isn’t Neutral: Why Leaders Must Speak Up on Diversity, Equity, and Inclusion

Subscribe to our newsletter to stay in the loop and up to date on our best advice to build and sustain a high-performing team.

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Managing People Through
Times of Uncertainty