Our Thinking / Webinars

Our Webinars

Active Listening for the COVID Era and Beyond

Active listening can be challenging, especially in a remote context. Our colleague Elissa Gurman shares tips and techniques to improve your listening skills – and to communicate more effectively.

The 8 Steps to Effective Decision-Making

Decision-making is difficult. Our colleague Christi Mertens shares the 8 steps for effective decision-making including scenario planning, risk assessment, and communication. Understand the barriers to great decision-making – and how to overcome them – to unleash the potential of your team.

Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

On every team, it’s inevitable that divisions and alliances will form. Our colleague Hugh MacPhie discusses that the key is to recognize “us vs. them” issues as they emerge. Hugh shares strategies to unite your team when it matters most.

Managing People Through
Times of Uncertainty

Managing in a time of crisis is difficult, especially in a remote environment. Our colleague Elissa Gurman shares a model that is helpful in managing people effectively during times of uncertainty. David Rock’s SCARF model is based on how we respond to certain situations (status, certainty, autonomy, relatedness and fairness).

Building Trust at Work

Trust at work is an essential component of any high-performing team – but it is particularly important during periods of change and adjustment to new norms. Our colleague Elissa Gurman discusses the 13 top behaviours exhibited by high-trust colleagues as defined by Stephen Covey.

Our Thinking

Discover the latest articles from our leaders.

What Rock Climbing Can Teach Us About Leadership

What Rock Climbing Can Teach Us About Leadership

Humans are only born with two innate fears – a fear of loud noises and a fear of falling. Despite the latter, the sport of rock climbing has become increasingly popular around the globe, especially after its Olympic debut in the summer of 2021. Although you would...

Don’t Leave your Culture up to Chance

Don’t Leave your Culture up to Chance

We believe that all organizations have a culture - the difference is whether that culture is by design, or by default. While a positive work culture has long been a driver of employee engagement and retention, gone are the days when leadership could allow a culture to...

Shifting from a Fixed to a Growth Mindset

Shifting from a Fixed to a Growth Mindset

What you believe is what you will achieve! This echoes the work of Carol Dweck, Professor of Psychology at Stanford University, who illustrated how mindsets impact how people see their abilities, talents, and intelligence. Whether conscious or unconscious, mindsets...

Learn more about our approach – and how we can help your important change efforts succeed and stick.

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