Our approach provides your teams with the tools they need to succeed, creating a collaborative forum where they work together on real business challenges, and ensure meaningful commitments to change.

Core to building a high-performing team is the concept of evolving how teams behave, act, or utilize systems and processes to unleash their ability to perform better together.  Our approach combines behaviour science with best practices in adult learning.  We help each participant incrementally stack small, desirable habits over time, resulting in profound outcomes for the team and organization.

We provide custom, high-performance team training programs, co-creating a unique series of skill-building and professional development workshops.

While you will define the desired outcomes of what a high-performing team means to you, a few examples of topics we have addressed in the past include: 

• Effective communication and active listening
• Guiding people through changing times
• Building trust
• Breaking down “us and them” at work
• Delivering powerful presentations and speeches
• Creating persuasive communications
• Helping leaders coach teams to achieve desired behaviours
• Improving decision making and problem-solving
• Having difficult conversations
• Improving low employee engagement
• Developing a customer service mindset

 We also offer lunch and learn packages, where we run mini workshops on selected topics over the course of 3 months, 6 months, 9 months, or one year.

 Our approach to training and development is based on the principles of edutainment – our sessions are engaging, fun, and memorable, complete with participant interaction and co-creation of agendas and outcomes.

MacPhie in Action:

Situation

During a time of massive corporate growth and change, a leader determined that he needed to unleash his team’s ability to deliver by focusing on performance and culture. It was essential that the team function in a more unified way, by breaking down siloes and focusing on effective communication to retain and inspire a resilient and high-performing team.

Approach

We designed and implemented a leadership and team development program, empowering middle management to strengthen their work and collaboration. We began with a four-month program for middle managers to develop leadership skills, and subsequently cascaded the program to the rest of the team. Workshop topics included building trust, managing change, changing behaviours, and improving communication.

Solution

“I have been so impressed by the results of this program. Not only has it resulted in concrete, systemic changes to how our team operates – including a new approach to meetings and a new RACI process – but it has changed the way the team behaves. After just a few workshops, there was a perceptible shift in the culture, with team members working together more effectively and leaders taking a more active role in managing and coaching their teams for success. Since completing this program, I’ve recommended it to several of my colleagues, because I honestly can’t think of a team that wouldn’t benefit from this type of program.” 

– Marketing and Communications Team Leader