Building High-
Performing Teams
At MacPhie, we believe that every team has the potential to achieve success. We help unleash the performance of your team by focusing on how they behave, interact, and view their contributions.
Our approach provides your teams with the tools they need to succeed, creating a collaborative forum where they work together on real business challenges, and ensure meaningful commitments to change.
Core to building a high-performing team is the concept of evolving how teams behave, act, or utilize systems and processes to unleash their ability to perform better together. Our instructor-led programs combine behaviour science with best practices in adult learning to create intimate experiences for real change. We help participants incrementally stack small, desirable habits over time, resulting in profound outcomes for the team and organization.
Our Programs
- Communicating for Success
- Starting at the Middle: Training for New Managers
- Leveling Up: Leadership Training for High Potentials and New Executives
- Managing During Times of Change
- Building Team Trust
- Laying the Foundation: Team Productivity and Efficiency
Course Description: Much of team function is dependent on communication: from meetings to emails, feedback to relationship-building, communication is the fundamental element that can make or break a team. In this program, participants learn – and practice – key skills and strategies to communicate effectively and respectfully in the workplace.
Key Outcomes: Participants will gain confidence and skill in written and oral communication, with a focus on outcome-focused communication, persuasion and influence, inclusive communication, difficult conversations, and communicating effectively in a hybrid work environment.
Topics: Introduction to Effective Communication, Inclusive Communication, Having Difficult Conversations, Effective Communication in a Hybrid Work Environment
Course Description: When individuals are promoted to manager, they are often very strong in their functional role, but less prepared to be an effective people manager. Yet, middle managers are essential to the success of any organization: they are the keepers of culture and the implementers of strategy – they are the key influencers who largely determine the day-to-day experience and productivity of individual contributors. That’s why this program is all about investing in middle managers to equip people managers for success and sustain your organization’s competitive advantage.
Key Outcomes: Participants will gain a deep, practical understanding of the skills that are most essential to effective people management.
Topics: Introduction to People Management, Effective Coaching and Delivering Feedback, Leading a Diverse Team, Guiding People through Changing Times, Psychological Safety in the Workplace, Managing Teams in a Hybrid Work Environment
Course Description: This program is for the leaders of today and tomorrow. In this dynamic, highly participatory program, we create a safe space for new executives and/or high potentials to reflect on best practices in leadership for our ever-changing, volatile modern world. We engage in self-reflection and dip into some of the most current leadership theories to unpack what it takes to lead effectively and authentically, even during challenging and uncertain times.
Key Outcomes: Participants will gain a deep, practical understanding of the skills that are essential to effective leadership, and engage in meaningful self-reflection and collaboration exercises to define their leadership goals and areas of opportunity.
Topics: Defining your Authentic Leadership Style, Strategic Decision-Making, Leading a Diverse Team, Guiding People through Changing Times, Psychological Safety in the Workplace, Leading in a Hybrid Work Environment
Course Description: We live in a VUCA world; our contexts are increasingly volatile, uncertain, complex, and ambiguous. This means that the burden on leaders and managers is higher than ever. This program is all about candidly facing our VUCA reality and arming people managers with the skills to effectively guide their people through ever-changing times.
Key Outcomes: Participants will gain deep, practical understanding of strategies to maintain psychological safety in the workplace, guide people through changing times, and manage difficult conversations.
Topics: Psychological Safety in the Workplace, Introduction to Change Management, Applying Change Management Principles, Leading in a Hybrid Work Environment,
Conflict Resolution and Having Difficult Conversations
Course Description: Say it with us, “trust is not soft.” Organizational and team trust are not a “nice to have” – they are essential to success. Studies have shown that countries where most people do not agree that they trust each other have substantially lower GDPs; trust leads to employee retention, innovation, and productivity. But, as we all know, trust is hard to build and easy to break. In this course, we unpack the foundations of trust in the workplace and how to build trust across your team.
Key Outcomes: Participants gain a deep, practical understanding of how to build trust at work and resolve conflicts, especially across differences.
Topics: Introduction to Building Trust at Work. Putting Trust to Work, Building Trust Across Differences, Conflict Resolution and Having Difficult Conversations
Course Description: This is our most popular course! Concise, practical, and to-the-point, these easy-to-apply tips and strategies lead to meaningful improvements in communication, meeting management, morale, and productivity.
Key Outcomes: Participants leave with practical tips and strategies to structure more effective meetings, communicate efficiently, and prioritize their work for maximum productivity and impact.
Topics: Effective Meeting Management, Communicating for Impact and Efficiency, Prioritization and Productivity
Unleashing the Performance of a Marketing and Communications Team
“I have been so impressed by the results of this program. Not only has it resulted in concrete, systemic changes to how our team operates – including a new approach to meetings and a new RACI process – but it has changed the way the team behaves. After just a few workshops, there was a perceptible shift in the culture, with team members working together more effectively and leaders taking a more active role in managing and coaching their teams for success. Since completing this program, I’ve recommended it to several of my colleagues, because I honestly can’t think of a team that wouldn’t benefit from this type of program.”
Marketing and Communications Team Leader
Reach out to see how we can help you with building effective teams in the workplace or launch a high-performance team training program.
Building high-performing teams
Check out our founder, Hugh’s book:
Don’t Forget
Your Cape!
What Preschoolers Teach Us About Leadership and Life
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A strong executive team works at continuous improvement.
See how we facilitate executive and board sessions