Our Webinars - MacPhie

Our Thinking / Webinars

Our Webinars

Active Listening for the COVID Era and Beyond

Active listening can be challenging, especially in a remote context. Our colleague Elissa Gurman shares tips and techniques to improve your listening skills – and to communicate more effectively.

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The 8 Steps to Effective Decision-Making

Decision-making is difficult. Our colleague Christi Mertens shares the 8 steps for effective decision-making including scenario planning, risk assessment, and communication. Understand the barriers to great decision-making – and how to overcome them – to unleash the potential of your team.

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Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

On every team, it’s inevitable that divisions and alliances will form. Our colleague Hugh MacPhie discusses that the key is to recognize “us vs. them” issues as they emerge. Hugh shares strategies to unite your team when it matters most.

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Managing People Through
Times of Uncertainty

Managing in a time of crisis is difficult, especially in a remote environment. Our colleague Elissa Gurman shares a model that is helpful in managing people effectively during times of uncertainty. David Rock’s SCARF model is based on how we respond to certain situations (status, certainty, autonomy, relatedness and fairness).

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Building Trust at Work

Trust at work is an essential component of any high-performing team – but it is particularly important during periods of change and adjustment to new norms. Our colleague Elissa Gurman discusses the 13 top behaviours exhibited by high-trust colleagues as defined by Stephen Covey.

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Our Thinking

Discover the latest articles from our leaders.

Navigating the Transition: How to Foster a Welcoming Work Culture

Change. What does this word mean to you? Is change a good or bad thing? There inevitably arrives a time in every individual’s career when they must confront change. For me, this happened recently. I graduated from university, returned home, and embarked on a fresh...

Build Capacity and Lead Your Team: How to Delegate Effectively

Have you ever led a team where it felt like you were doing all the work? Like you couldn’t focus on the bigger picture because you were always fighting fires and solving problems for your team? Or, maybe you have the opposite problem. Maybe you feel out of touch with...

Get the Little Things off Your “To Do” List

So a wheel broke off one of our office chairs - rendering the chair an occupational health and safety hazard. The result being that a perfectly good chair was taking up valuable space in our closet, with a "Broken! Do not sit on" message written in Sharpie on a piece...

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Our Thinking / Webinars

Active Listening for the COVID Era and Beyond

The 8 Steps to Effective Decision-Making

Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

Managing People Through Times of Uncertainty

Building Trust at Work

Our Thinking

Navigating the Transition: How to Foster a Welcoming Work Culture

Build Capacity and Lead Your Team: How to Delegate Effectively

Get the Little Things off Your “To Do” List

Subscribe to our newsletter to stay in the loop and up to date on our best advice to build and sustain a high-performing team.

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Managing People Through
Times of Uncertainty