Our Thinking / Webinars

Our Webinars

Active Listening for the COVID Era and Beyond

Active listening can be challenging, especially in a remote context. Our colleague Elissa Gurman shares tips and techniques to improve your listening skills – and to communicate more effectively.

The 8 Steps to Effective Decision-Making

Decision-making is difficult. Our colleague Christi Mertens shares the 8 steps for effective decision-making including scenario planning, risk assessment, and communication. Understand the barriers to great decision-making – and how to overcome them – to unleash the potential of your team.

Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

On every team, it’s inevitable that divisions and alliances will form. Our colleague Hugh MacPhie discusses that the key is to recognize “us vs. them” issues as they emerge. Hugh shares strategies to unite your team when it matters most.

Managing People Through
Times of Uncertainty

Managing in a time of crisis is difficult, especially in a remote environment. Our colleague Elissa Gurman shares a model that is helpful in managing people effectively during times of uncertainty. David Rock’s SCARF model is based on how we respond to certain situations (status, certainty, autonomy, relatedness and fairness).

Building Trust at Work

Trust at work is an essential component of any high-performing team – but it is particularly important during periods of change and adjustment to new norms. Our colleague Elissa Gurman discusses the 13 top behaviours exhibited by high-trust colleagues as defined by Stephen Covey.

Our Thinking

Discover the latest articles from our leaders.

Unlocking Success with the OKR Methodology

Unlocking Success with the OKR Methodology

On our walk home from school the other day, my daughter and her friends took turns telling me about all of the things they could measure, a focus of their math lessons the last few weeks. It was quite an impressive list that ranged from counting the number of gummy...

Prioritizing Employees in Remote Workplaces: How You Can Help

Prioritizing Employees in Remote Workplaces: How You Can Help

Is work-from-home truly benefiting our employees?  This question has been top of mind for many organizations after the rise of remote and hybrid work setups following the pandemic. While this transition has undoubtedly pushed teams forward and introduced greater...

Mental Health in the Workplace – How Can We Help?

Mental Health in the Workplace – How Can We Help?

“It is a weird time right now…” We hear this a lot lately - from rising prices of just about everything, to an over-capacity healthcare system, to the continued and lasting effects of the COVID-19 pandemic, it is a stressful time for all of us.  In fact, according to...

Learn more about our approach – and how we can help your important change efforts succeed and stick.

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