Our Thinking / Webinars

Our Webinars

Active Listening for the COVID Era and Beyond

Active listening can be challenging, especially in a remote context. Our colleague Elissa Gurman shares tips and techniques to improve your listening skills – and to communicate more effectively.

The 8 Steps to Effective Decision-Making

Decision-making is difficult. Our colleague Christi Mertens shares the 8 steps for effective decision-making including scenario planning, risk assessment, and communication. Understand the barriers to great decision-making – and how to overcome them – to unleash the potential of your team.

Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

On every team, it’s inevitable that divisions and alliances will form. Our colleague Hugh MacPhie discusses that the key is to recognize “us vs. them” issues as they emerge. Hugh shares strategies to unite your team when it matters most.

Managing People Through
Times of Uncertainty

Managing in a time of crisis is difficult, especially in a remote environment. Our colleague Elissa Gurman shares a model that is helpful in managing people effectively during times of uncertainty. David Rock’s SCARF model is based on how we respond to certain situations (status, certainty, autonomy, relatedness and fairness).

Building Trust at Work

Trust at work is an essential component of any high-performing team – but it is particularly important during periods of change and adjustment to new norms. Our colleague Elissa Gurman discusses the 13 top behaviours exhibited by high-trust colleagues as defined by Stephen Covey.

Our Thinking

Discover the latest articles from our leaders.

Mental Health in the Workplace – How Can We Help?

Mental Health in the Workplace – How Can We Help?

“It is a weird time right now…” We hear this a lot lately - from rising prices of just about everything, to an over-capacity healthcare system, to the continued and lasting effects of the COVID-19 pandemic, it is a stressful time for all of us.  In fact, according to...

Board Orientation Done Differently

Board Orientation Done Differently

If you’ve been on a Board, it’s likely that you’ve sat through a Board Orientation session, read a Board Orientation package or – worse, had no orientation at all. Most Board Orientations are nuts-and-bolts affairs, with a focus on the basics of the organization’s...

Managing ‘The People in Your Neighbourhood’ Around the Board Table

Managing ‘The People in Your Neighbourhood’ Around the Board Table

Like learning the Hungarian language or calming down an angry two-year-old, chairing or facilitating a Board meeting is hard.  All groups have moods that are always changing, which directly impacts the level of productivity and accomplishment the group can achieve....

Learn more about our approach – and how we can help your important change efforts succeed and stick.

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