by Hugh MacPhie | Mar 11, 2019 | Culture, Leadership
The Importance of Remembering Faces and Names A friend recently told me a story that reminded me of a quote from Dale Carnegie’s How to Win Friends and Influence People: “A person’s name is to him or her the sweetest and most important sound in any language.” My...
by Hugh MacPhie | Jan 25, 2019 | Culture, Leadership, Strategy
Where to Prioritize Employee Engagement Efforts for Maximum ROI Countless studies – too long and painful a list to recite here – have demonstrated that when people are more highly engaged, your organization is more likely to thrive and achieve its goals and...
by Hugh MacPhie | Jan 18, 2019 | Culture, Leadership
Giving Juniors a Voice at the Table When searching for a new job, we all have our own vision of what the ideal workplace would be like. While some look for a corporate environment, others want a more hip or casual environment. Some people like to work independently,...
by Hugh MacPhie | Dec 19, 2018 | Culture, Leadership, Strategy
Leadership Lessons from Santa Claus For centuries, Santa Claus has been the leader of one of the largest not-for-profit operations in the world. Despite the constant societal, economic and technological changes that he has experienced since the 4th Century, he has...
by Hugh MacPhie | Dec 13, 2018 | Culture, Events, Leadership
Craft a Memorable Holiday Office Party We’ve either lived it or heard the stories – the last-minute secret Santa gifts, the stale gingerbread cookies or Mariah Carey’s Christmas anthem stuck on repeat. There’s a hundred and one ways to miss the holiday mark, and those...
by admin | Nov 27, 2018 | Culture, Leadership
Seek First to Understand, and then to be Understood Whenever I am conducting a job interview, I always end the interview with the same question: what is the coolest thing you know? And I tell interviewees that I am as interested in the thought process as to how they...