Our Webinars - MacPhie

Our Thinking / Webinars

Our Webinars

Active Listening for the COVID Era and Beyond

Active listening can be challenging, especially in a remote context. Our colleague Elissa Gurman shares tips and techniques to improve your listening skills – and to communicate more effectively.

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The 8 Steps to Effective Decision-Making

Decision-making is difficult. Our colleague Christi Mertens shares the 8 steps for effective decision-making including scenario planning, risk assessment, and communication. Understand the barriers to great decision-making – and how to overcome them – to unleash the potential of your team.

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Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

On every team, it’s inevitable that divisions and alliances will form. Our colleague Hugh MacPhie discusses that the key is to recognize “us vs. them” issues as they emerge. Hugh shares strategies to unite your team when it matters most.

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Managing People Through
Times of Uncertainty

Managing in a time of crisis is difficult, especially in a remote environment. Our colleague Elissa Gurman shares a model that is helpful in managing people effectively during times of uncertainty. David Rock’s SCARF model is based on how we respond to certain situations (status, certainty, autonomy, relatedness and fairness).

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Building Trust at Work

Trust at work is an essential component of any high-performing team – but it is particularly important during periods of change and adjustment to new norms. Our colleague Elissa Gurman discusses the 13 top behaviours exhibited by high-trust colleagues as defined by Stephen Covey.

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Our Thinking

Discover the latest articles from our leaders.

Is the Rise in Canadian Patriotism Impacting Your Company Culture?

By: Jessica Harrison Have you noticed more maple leaves and “Made in Canada” labels on products lately? You're not alone. A recent surge in Canadian patriotism is influencing consumer behaviour and, notably, impacting company culture. A Leger poll indicates that the...

Terrible Advice New Leaders Keep Getting … and How We Can Fix It

By: Hugh MacPhie There is so much garbage out there in management literature and what we read on LinkedIn, from supposed experts spewing nonsense. And, given the state of the world today, this should come as no surprise. We therefore feel a moral obligation to debunk...

Bridging the Gap – How to Give Team Members the Feedback and Recognition They Crave

By: Elissa Gurman It’s common knowledge that there are two sides to every story. So, when Gallup conducted a study of managers and individual contributors across the United States to identify managers’ strengths and weaknesses, I was unsurprised to find that there...

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Our Thinking / Webinars

Active Listening for the COVID Era and Beyond

The 8 Steps to Effective Decision-Making

Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

Managing People Through Times of Uncertainty

Building Trust at Work

Our Thinking

Is the Rise in Canadian Patriotism Impacting Your Company Culture?

Terrible Advice New Leaders Keep Getting … and How We Can Fix It

Bridging the Gap – How to Give Team Members the Feedback and Recognition They Crave

Subscribe to our newsletter to stay in the loop and up to date on our best advice to build and sustain a high-performing team.

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Managing People Through
Times of Uncertainty