Our Webinars - MacPhie

Our Thinking / Webinars

Our Webinars

Active Listening for the COVID Era and Beyond

Active listening can be challenging, especially in a remote context. Our colleague Elissa Gurman shares tips and techniques to improve your listening skills – and to communicate more effectively.

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The 8 Steps to Effective Decision-Making

Decision-making is difficult. Our colleague Christi Mertens shares the 8 steps for effective decision-making including scenario planning, risk assessment, and communication. Understand the barriers to great decision-making – and how to overcome them – to unleash the potential of your team.

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Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

On every team, it’s inevitable that divisions and alliances will form. Our colleague Hugh MacPhie discusses that the key is to recognize “us vs. them” issues as they emerge. Hugh shares strategies to unite your team when it matters most.

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Managing People Through
Times of Uncertainty

Managing in a time of crisis is difficult, especially in a remote environment. Our colleague Elissa Gurman shares a model that is helpful in managing people effectively during times of uncertainty. David Rock’s SCARF model is based on how we respond to certain situations (status, certainty, autonomy, relatedness and fairness).

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Building Trust at Work

Trust at work is an essential component of any high-performing team – but it is particularly important during periods of change and adjustment to new norms. Our colleague Elissa Gurman discusses the 13 top behaviours exhibited by high-trust colleagues as defined by Stephen Covey.

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Our Thinking

Discover the latest articles from our leaders.

When Social Impact Meets Social Media: What Holds, What Crumbles

By: Poojani Ruwanpura Not long ago, organizations told their stories of social impact through polished annual reports and carefully worded press releases. Today, those stories unfold live, online, and often beyond the organization’s control. A customer’s TikTok, an...

Are You as Socially Responsible as You Think?

Why Leaders Think They’re Doing More Good Than They Are By: Rory MacLeod In 2025, the Edelman Trust Barometer delivered a striking message: 7 out of 10 people believe business leaders deliberately mislead them. Inside organizations, the view isn’t much better; 74% of...

AI and the Environment: Balancing Strategy and Culture in Your AI Approach

By: Zayn Moosa As artificial intelligence becomes more deeply embedded in healthcare and other sectors, it’s important to consider not just its capabilities but also its environmental footprint. Training and running large AI models require vast computing power, which...

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Our Thinking / Webinars

Active Listening for the COVID Era and Beyond

The 8 Steps to Effective Decision-Making

Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

Managing People Through Times of Uncertainty

Building Trust at Work

Our Thinking

When Social Impact Meets Social Media: What Holds, What Crumbles

Are You as Socially Responsible as You Think?

AI and the Environment: Balancing Strategy and Culture in Your AI Approach

Subscribe to our newsletter to stay in the loop and up to date on our best advice to build and sustain a high-performing team.

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Managing People Through
Times of Uncertainty