Our Webinars - MacPhie

Our Thinking / Webinars

Our Webinars

Active Listening for the COVID Era and Beyond

Active listening can be challenging, especially in a remote context. Our colleague Elissa Gurman shares tips and techniques to improve your listening skills – and to communicate more effectively.

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The 8 Steps to Effective Decision-Making

Decision-making is difficult. Our colleague Christi Mertens shares the 8 steps for effective decision-making including scenario planning, risk assessment, and communication. Understand the barriers to great decision-making – and how to overcome them – to unleash the potential of your team.

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Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

On every team, it’s inevitable that divisions and alliances will form. Our colleague Hugh MacPhie discusses that the key is to recognize “us vs. them” issues as they emerge. Hugh shares strategies to unite your team when it matters most.

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Managing People Through
Times of Uncertainty

Managing in a time of crisis is difficult, especially in a remote environment. Our colleague Elissa Gurman shares a model that is helpful in managing people effectively during times of uncertainty. David Rock’s SCARF model is based on how we respond to certain situations (status, certainty, autonomy, relatedness and fairness).

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Building Trust at Work

Trust at work is an essential component of any high-performing team – but it is particularly important during periods of change and adjustment to new norms. Our colleague Elissa Gurman discusses the 13 top behaviours exhibited by high-trust colleagues as defined by Stephen Covey.

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Our Thinking

Discover the latest articles from our leaders.

What NASA Gets Right About Employee Wellbeing

By: Rory MacLeod Employee wellbeing is not just about individual resilience, it is shaped by how work is designed. Organizations like NASA embed mental health into team structure, leadership, and communication, especially in high-pressure environments. The lesson is...

Everything Everywhere All at Once: How Leaders Can Manage and Prioritize in an Increasingly Chaotic World

By: Hugh MacPhie In the Academy-award winning film Everything Everywhere All at Once, our heroine Evelyn is very stressed out. She has lots going on in her business and personal life, and none of it is going right. As viewers, we take comfort and find inspiration as...

How Generative AI Can Help Leaders Anticipate Resistance to Change

By: Jessica Harrison Change resistance is one of the most predictable human reactions in organizations. Yet many change management approaches still treat it as something leaders discover only after it appears. Traditional change management frameworks give leaders a...

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Learn more about our approach – and how we can help your important change efforts succeed and stick.

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Our Thinking / Webinars

Active Listening for the COVID Era and Beyond

The 8 Steps to Effective Decision-Making

Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

Managing People Through Times of Uncertainty

Building Trust at Work

Our Thinking

What NASA Gets Right About Employee Wellbeing

Everything Everywhere All at Once: How Leaders Can Manage and Prioritize in an Increasingly Chaotic World

How Generative AI Can Help Leaders Anticipate Resistance to Change

Subscribe to our newsletter to stay in the loop and up to date on our best advice to build and sustain a high-performing team.

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Managing People Through
Times of Uncertainty