Our Webinars - MacPhie

Our Thinking / Webinars

Our Webinars

Active Listening for the COVID Era and Beyond

Active listening can be challenging, especially in a remote context. Our colleague Elissa Gurman shares tips and techniques to improve your listening skills – and to communicate more effectively.

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The 8 Steps to Effective Decision-Making

Decision-making is difficult. Our colleague Christi Mertens shares the 8 steps for effective decision-making including scenario planning, risk assessment, and communication. Understand the barriers to great decision-making – and how to overcome them – to unleash the potential of your team.

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Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

On every team, it’s inevitable that divisions and alliances will form. Our colleague Hugh MacPhie discusses that the key is to recognize “us vs. them” issues as they emerge. Hugh shares strategies to unite your team when it matters most.

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Managing People Through
Times of Uncertainty

Managing in a time of crisis is difficult, especially in a remote environment. Our colleague Elissa Gurman shares a model that is helpful in managing people effectively during times of uncertainty. David Rock’s SCARF model is based on how we respond to certain situations (status, certainty, autonomy, relatedness and fairness).

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Building Trust at Work

Trust at work is an essential component of any high-performing team – but it is particularly important during periods of change and adjustment to new norms. Our colleague Elissa Gurman discusses the 13 top behaviours exhibited by high-trust colleagues as defined by Stephen Covey.

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Our Thinking

Discover the latest articles from our leaders.

Planning for an Inclusive Future

Diversity, equity, and inclusion (DEI) have become integral to most organizations – but what does success look like for DEI-focused strategic plans? With all that has happened over the past few years, many leaders have made renewed commitments to a more DEI-centred...

Leadership is Lonely

“I want to be the boss.” Beginning at a young age, I used to utter those words constantly. From being in the classroom, to being on sports teams, to being in the workplace, I equated being “the boss”, or the leader, or the team captain, to being the most successful...

All I Want for Christmas is…Inclusion!

I’m writing this on the second night of Hanukah, and the nineteenth day of non-stop Christmas music on my favourite local radio station (spoiler alert: it is not yet Christmas). Don’t get me wrong. I love Christmas music, and Christmas movies, and Christmas lights...

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Our Thinking / Webinars

Active Listening for the COVID Era and Beyond

The 8 Steps to Effective Decision-Making

Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

Managing People Through Times of Uncertainty

Building Trust at Work

Our Thinking

Planning for an Inclusive Future

Leadership is Lonely

All I Want for Christmas is…Inclusion!

Subscribe to our newsletter to stay in the loop and up to date on our best advice to build and sustain a high-performing team.

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Managing People Through
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