Our Thinking / Webinars
Our Webinars
Active Listening for the COVID Era and Beyond
Active listening can be challenging, especially in a remote context. Our colleague Elissa Gurman shares tips and techniques
The 8 Steps to Effective Decision-Making
Decision-making is difficult. Our colleague Christi Mertens shares the 8 steps for effective decision-making including scenario planning, risk assessment, and communication. Understand the barriers to great decision-making – and how to overcome them – to unleash the potential of your team.
Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization
On every team, it’s inevitable that divisions and alliances will form. Our colleague Hugh MacPhie discusses that the key is to recognize “us vs. them” issues as they emerge. Hugh shares strategies to unite your team when it matters most.
Managing People Through
Times of Uncertainty
Managing in a time of crisis is difficult, especially in a remote environment. Our colleague Elissa Gurman shares a model that is helpful in managing people effectively during times of uncertainty. David Rock’s SCARF model is based on how we respond to certain situations (status, certainty, autonomy, relatedness and fairness).
Building Trust at Work
Trust at work is an essential component of any high-performing team – but it is particularly important during periods of change and adjustment to new norms. Our colleague Elissa Gurman discusses the 13 top behaviours exhibited by high-trust colleagues as defined by Stephen Covey.
Our Thinking
Discover the latest articles from our leaders.
An Important Phase of Change Management No One Told Us About
It came as a bit of a shock. I was part of a team working on a new packaging concept called ‘minimal bottle’. The idea was to develop a solution that would reduce packaging across a range of laundry and cleaning products to be more environmentally friendly, and reduce...
Learn more about our approach – and how we can help your important change efforts succeed and stick.
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