Our Webinars - MacPhie

Our Thinking / Webinars

Our Webinars

Active Listening for the COVID Era and Beyond

Active listening can be challenging, especially in a remote context. Our colleague Elissa Gurman shares tips and techniques to improve your listening skills – and to communicate more effectively.

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The 8 Steps to Effective Decision-Making

Decision-making is difficult. Our colleague Christi Mertens shares the 8 steps for effective decision-making including scenario planning, risk assessment, and communication. Understand the barriers to great decision-making – and how to overcome them – to unleash the potential of your team.

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Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

On every team, it’s inevitable that divisions and alliances will form. Our colleague Hugh MacPhie discusses that the key is to recognize “us vs. them” issues as they emerge. Hugh shares strategies to unite your team when it matters most.

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Managing People Through
Times of Uncertainty

Managing in a time of crisis is difficult, especially in a remote environment. Our colleague Elissa Gurman shares a model that is helpful in managing people effectively during times of uncertainty. David Rock’s SCARF model is based on how we respond to certain situations (status, certainty, autonomy, relatedness and fairness).

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Building Trust at Work

Trust at work is an essential component of any high-performing team – but it is particularly important during periods of change and adjustment to new norms. Our colleague Elissa Gurman discusses the 13 top behaviours exhibited by high-trust colleagues as defined by Stephen Covey.

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Our Thinking

Discover the latest articles from our leaders.

The Importance of Remembering Faces and Names

A friend recently told me a story that reminded me of a quote from Dale Carnegie’s How to Win Friends and Influence People: “A person’s name is to him or her the sweetest and most important sound in any language.” My friend was at the end of what he thought was a...

Tell Me More About the Importance of Remembering People

https://www.youtube.com/watch?v=VWJ2-uDlhgs SEE ALSO A strong executive team works at continuous improvement.See how we facilitate executive and board sessions LEARN MORE 372 Bay StreetSuite 1703Toronto, ONM5H 2W9Write us an e-mail atthink@macphie.ca Privacy...

Tell Me More About Making Time and Space for Reflection

https://www.youtube.com/watch?v=OcA_M0zzPI4 SEE ALSO A strong executive team works at continuous improvement.See how we facilitate executive and board sessions LEARN MORE 372 Bay StreetSuite 1703Toronto, ONM5H 2W9Write us an e-mail atthink@macphie.ca Privacy...

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Our Thinking / Webinars

Active Listening for the COVID Era and Beyond

The 8 Steps to Effective Decision-Making

Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

Managing People Through Times of Uncertainty

Building Trust at Work

Our Thinking

The Importance of Remembering Faces and Names

Tell Me More About the Importance of Remembering People

Tell Me More About Making Time and Space for Reflection

Subscribe to our newsletter to stay in the loop and up to date on our best advice to build and sustain a high-performing team.

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Managing People Through
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