Our Webinars - MacPhie

Our Thinking / Webinars

Our Webinars

Active Listening for the COVID Era and Beyond

Active listening can be challenging, especially in a remote context. Our colleague Elissa Gurman shares tips and techniques to improve your listening skills – and to communicate more effectively.

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The 8 Steps to Effective Decision-Making

Decision-making is difficult. Our colleague Christi Mertens shares the 8 steps for effective decision-making including scenario planning, risk assessment, and communication. Understand the barriers to great decision-making – and how to overcome them – to unleash the potential of your team.

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Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

On every team, it’s inevitable that divisions and alliances will form. Our colleague Hugh MacPhie discusses that the key is to recognize “us vs. them” issues as they emerge. Hugh shares strategies to unite your team when it matters most.

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Managing People Through
Times of Uncertainty

Managing in a time of crisis is difficult, especially in a remote environment. Our colleague Elissa Gurman shares a model that is helpful in managing people effectively during times of uncertainty. David Rock’s SCARF model is based on how we respond to certain situations (status, certainty, autonomy, relatedness and fairness).

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Building Trust at Work

Trust at work is an essential component of any high-performing team – but it is particularly important during periods of change and adjustment to new norms. Our colleague Elissa Gurman discusses the 13 top behaviours exhibited by high-trust colleagues as defined by Stephen Covey.

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Our Thinking

Discover the latest articles from our leaders.

Having the Freedom to Fail

Did you ever hear about the time that Google broke the Internet? It was a fine January morning in 2009 and as many folks arrived at work on the Eastern Seaboard, fired up their computers, and navigated to their favourite pre-Superbowl commentary, they were met with a...

Ian Robertson

Ian is the Executive Vice-President of Communication Strategy at Kingsdale Advisors, a leading shareholder services and advisory firm. He oversees Kingsdale’s strategic communications division with a focus on proactive communications, crisis management, and winning...

Moving Towards Flexible Work Cultures

A few years ago, I met with a manager at a Canadian telecommunications company. She was almost a year into her role and had not met the majority of her team members in person. Her direct reports were spread across Canada and communicated virtually – yet they...

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Our Thinking / Webinars

Active Listening for the COVID Era and Beyond

The 8 Steps to Effective Decision-Making

Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

Managing People Through Times of Uncertainty

Building Trust at Work

Our Thinking

Having the Freedom to Fail

Ian Robertson

Moving Towards Flexible Work Cultures

Subscribe to our newsletter to stay in the loop and up to date on our best advice to build and sustain a high-performing team.

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