Our Thinking / Webinars

Our Webinars

Active Listening for the COVID Era and Beyond

Active listening can be challenging, especially in a remote context. Our colleague Elissa Gurman shares tips and techniques to improve your listening skills – and to communicate more effectively.

The 8 Steps to Effective Decision-Making

Decision-making is difficult. Our colleague Christi Mertens shares the 8 steps for effective decision-making including scenario planning, risk assessment, and communication. Understand the barriers to great decision-making – and how to overcome them – to unleash the potential of your team.

Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

On every team, it’s inevitable that divisions and alliances will form. Our colleague Hugh MacPhie discusses that the key is to recognize “us vs. them” issues as they emerge. Hugh shares strategies to unite your team when it matters most.

Managing People Through
Times of Uncertainty

Managing in a time of crisis is difficult, especially in a remote environment. Our colleague Elissa Gurman shares a model that is helpful in managing people effectively during times of uncertainty. David Rock’s SCARF model is based on how we respond to certain situations (status, certainty, autonomy, relatedness and fairness).

Building Trust at Work

Trust at work is an essential component of any high-performing team – but it is particularly important during periods of change and adjustment to new norms. Our colleague Elissa Gurman discusses the 13 top behaviours exhibited by high-trust colleagues as defined by Stephen Covey.

Our Thinking

Discover the latest articles from our leaders.

The Most Effective Team Building Activities

The Most Effective Team Building Activities

We all know that teamwork, or effective collaboration, is a “good thing.” Teams that work well together – and that trust one another – are more likely to produce high quality work, and organizations with interdependent workstreams and structures benefit from improved...

How to Deal with Silos at Work

How to Deal with Silos at Work

For most of us, silos at work aren’t of the grain-holding variety. Instead, they’re the deep – and often deeply problematic – rifts that emerge between divisions or groups in your organization. Whether your organization is large and stratified, or divided across...

Finding Bright Spots for the Holidays

Finding Bright Spots for the Holidays

One of our favourite traditions at MacPhie is hosting our Gin with a Genius series, where we invite inspirational, innovative, and generally super smart people to come by the office to share their insights and ideas with us. These sessions are always extremely...

Learn more about our approach – and how we can help your important change efforts succeed and stick.

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