Our Thinking / Webinars

Our Webinars

Active Listening for the COVID Era and Beyond

Active listening can be challenging, especially in a remote context. Our colleague Elissa Gurman shares tips and techniques to improve your listening skills – and to communicate more effectively.

The 8 Steps to Effective Decision-Making

Decision-making is difficult. Our colleague Christi Mertens shares the 8 steps for effective decision-making including scenario planning, risk assessment, and communication. Understand the barriers to great decision-making – and how to overcome them – to unleash the potential of your team.

Uniting Your Team Like Never Before: Reducing “Us and Them” Within Your Organization

On every team, it’s inevitable that divisions and alliances will form. Our colleague Hugh MacPhie discusses that the key is to recognize “us vs. them” issues as they emerge. Hugh shares strategies to unite your team when it matters most.

Managing People Through
Times of Uncertainty

Managing in a time of crisis is difficult, especially in a remote environment. Our colleague Elissa Gurman shares a model that is helpful in managing people effectively during times of uncertainty. David Rock’s SCARF model is based on how we respond to certain situations (status, certainty, autonomy, relatedness and fairness).

Building Trust at Work

Trust at work is an essential component of any high-performing team – but it is particularly important during periods of change and adjustment to new norms. Our colleague Elissa Gurman discusses the 13 top behaviours exhibited by high-trust colleagues as defined by Stephen Covey.

Our Thinking

Discover the latest articles from our leaders.

How to Rebuild Team Trust After Layoffs

How to Rebuild Team Trust After Layoffs

In planning for a major restructuring or series of layoffs, it’s essential to think about your remaining team. In this blog post, we share our best tips for rebuilding team trust – and strengthening your team – after layoffs. There is no way around it: layoffs are...

How to Do Great Work from Home

How to Do Great Work from Home

With “social distancing” underway, many people are finding themselves suddenly working from home. This can pose a huge challenge, as people struggle to establish a productive working routine from the comforts of home. I know firsthand how tough working from home can...

How to Build Team Unity and Strength During the COVID-19 Outbreak

How to Build Team Unity and Strength During the COVID-19 Outbreak

There is no denying that these are frightening, challenging, and largely unprecedented times. And, you would be forgiven if team building wasn’t exactly top of mind…but it should be. Right now, with many teams working entirely remotely for the first time, and people...

Learn more about our approach – and how we can help your important change efforts succeed and stick.

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