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Words Matter: Inclusive Communications at Work

You know those tough questions that you just can’t seem to answer? Like how to respectfully and appropriately write about diverse individuals, or when to mark one social justice issue over another, or how to communicate about an awareness day you know nothing about? Those are exactly the questions we tackle in this course. Come learn with us so that you’re prepared for the next tough question that comes your way.

Effectively connecting with your stakeholders is essential for your organization’s success. Words Matter: Inclusive Communications at Work training empowers communicators with the skills and resources needed to make that happen.

This three-part virtual training program is designed to equip communications professionals with the skills and strategies needed to lead their organizations into the future. You will leave this training with:

  • a deeper understanding of inclusive language standards
  • a decision-tree for reactive communications
  • a game plan for implementing your organization’s DEI communications calendar

Join us to learn with and from a diverse group of professional communicators. Build your network – and a supportive community of practice – as you grow your skills in an inclusive and welcoming environment.

$575 per person.

Reserve Your Spot Now

12 + 10 =

*Please note that there will be a secondary form sent prior to the onset of this course to collect additional information regarding your specific context.

Session Dates and Times

Tuesday, October 17, 2023 @ 3-5pm ET
Wednesday, November 1, 2023 @ 3-5pm ET
Wednesday, November 15, 2023 @ 3-5pm ET

A recent participant called this course “the perfect mix of theory and practice” – and it’s true! Learn the why and practice the how to grow your skills and confidence in inclusive communications.

“Elissa’s sessions gave us the knowledge and confidence to be more proactive on topics of diversity and to develop more inclusive and engaging communications for our organization. She educated us on the current terminology, facilitated discussion around the right approach and tone for our organization and allowed us to explore and question our own understanding in a supportive environment. The very nature of the content also served as a trust building opportunity within the team as the session encouraged us to be vulnerable about our areas of personal learning.”

Manasi Kulkarni, SVP Corporate Strategy and Communications, McKesson Canada

“Elissa led our Communications, Marketing, People & Culture, and Investor Relations teams through Inclusive Communications sessions last year, and we continue to feel the impact of our learnings. These highly engaging sessions included real-time, real-life examples of internal and external communications best practices. Elissa leads every session with empathy and creates a safe space for participants to ask difficult questions without fear of judgment. She is smart, insightful, and fun in her approach, and the course left a lasting imprint on the way we connect and communicate with our stakeholders. I highly recommend Inclusive Communications to anyone who wants to learn how to create welcoming spaces online and in-person; this course will help.”

Susan MacConnell, Director, Communications at Crombie REIT

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